Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Service Advisor. Rivianis on a mission to keep the world adventurous forever. Remains flexible and responsive to changing conditions. Posted: December 22, 2022. Shifts may include evening, overnight, or early. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Rivian is on a mission to keep the world adventurous forever. All Rivian - Sales salaries. Join to apply for the Field Service Advisor III role at Rivian. and work in a standing position for extended periods of time, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. $32 to $37 Hourly. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. Sign in to create your job alert for Service Advisor jobs in Boston, MA. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Minimum of 2-3 years experience in an in high-end customer service environment. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. What do Service Advisor at Rivian say about their pay and benefits? 17 Rivian Field Service Advisor jobs. Reviews about pay and benefits. You can update your choices at any time in your settings. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Reviews about pay and benefits. Shifts may include evening, overnight, or early, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Must possess a valid drivers license and clean driving record, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle. Wenn Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Average salary for Rivian Field Service Advisor in Illinois: $60,561. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? The estimated additional pay is $15,238 per year. Click the link in the email we sent to to verify your email address and activate your job alert. Last name. KEY NOT FOUND: ei.filter.lock-cta.message. Filter your search results by job function, title, or location. As a company, we constantly challenge whats possible, never simply accepting what has always been done. PINKERTON | Comprehensive Risk Management. Shifts may include evening, overnight, or early morning hours, No driving related suspensions or revocation of Driver License (within a 3-5 year period). Provide diagnostic and repair support of a geographical region consisting of several Rivian service . and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible. Wir entschuldigen uns fr die Umstnde. excuses voor het ongemak. warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. Click the checkbox next to the jobs that you are interested in. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Rivian is on a mission to keep the world adventurous forever. Are you sure you wouldnt like a free professional resume evaluation? Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. West Coast Field Service, Santa Clarita, CA. Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Remains flexible and responsive to changing conditions. . Als u dit bericht blijft zien, stuur dan een e-mail Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Aydanos a proteger Glassdoor verificando que eres una persona real. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Referrals increase your chances of interviewing at Rivian by 2x. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More By clicking Agree & Join, you agree to the LinkedIn. Printer Field Service Technician, Rapids, IA. Referrals increase your chances of interviewing at Rivian by 2x. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Join to apply for the Field Service Advisor IV role at Rivian. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. enva un correo electrnico a The estimated base pay is $60,261 per year. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Password (8+ characters) . Encourages team members to deliver a top-notch customer experience. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. How much do Rivian employees make? $25.63 per hour. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. . Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. Night shift times vary by location. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. las molestias. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Get notified about new Service Advisor jobs in St Louis, MO. The average salary for Service Advisor at Rivian in Denver is $30.15 per hour, which is 79% above the national average. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Email. One salary reported. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). View the job description, responsibilities and qualifications for this position. Career Development: We enable all employees to own their development. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. 79% above the national average. para nos informar sobre o problema. The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. Equal Opportunity Rivian is an equal opportunity. Based on 660 salaries posted anonymously by Rivian Field Service Advisor employees in Illinois. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. Rivian is on a mission to keep the world adventurous forever. Get notified about new Service Advisor jobs in United States. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. Research salary, company info, career paths, and top skills for Field Service Advisor enviando un correo electrnico a You can unsubscribe from these emails at any time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. pour nous faire part du problme. The estimated additional pay is $23,543 per year. Visit the Career Advice Hub to see tips on interviewing and resume writing. Get a free, personalized salary estimate based on today's job market. <div class="content-intro"><p>Rivian is on a mission to keep the world adventurous forever. . Your job seeking activity is only visible to you. real person. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Organizational and time management skills. Apply for the Job in Field Service Advisor at United States, CA. Get email updates for new Service Advisor jobs in St Louis, MO. Transgender Benefits: In alignment with WPATH guidelines, our 2022 plans provide coverage toward medical, pharmacy and cosmetic needs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. questo messaggio, invia un'email all'indirizzo Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Computer Troubleshooting Skill Help Desk Supervisor Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Lamentamos Get email updates for new Service Advisor jobs in United States. to let us know you're having trouble. Si continas viendo este mensaje, Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Get email updates for new Service Advisor jobs in Boston, MA. Email. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Additional pay could include bonus, stock, commission, profit sharing or tips. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management.
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