Special requests are subject to availability at the time of check-in. . Direkt zum Hauptinhalt. Backed by Mount Teide and fronted by the Atlantic Ocean. Kind regards, Manuel Barrios Guest Experience Manager, I stayed in the Club Melia utilising my RCI membership. all staff at the many wonderful restaurants. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. The ambience, food and views were stunning. The following offers and promotions can only be applied to bookings made exclusively through www.melia.com or our Call Centre. The private bathrooms include a large bath, hydromassage shower as well as slippers and bathrobe. I have a good sofa bed, used really good futons its not hard. All of the Restaurants were excellent as was the service. Room service (during limited hours) is available. Review tags are currently only available for English language reviews. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. There was lots of storage space which was great, the kitchen area was also really handy, we were in the Alcata building which was lovely and quiet, The hotel facilities were great, both the Italian and Asian restaurants were exceptional, Everyone was catered for and the buffet was also a really good quality with a large selection, The all inclusive option was a little confusing about what you could have where but we soon figured it out, the kids activities were great. All rights reserved. Are pets allowed at Gran Melia Palacio de Isora? Packages. Kind regards, Manuel Barrios, Guest Experience Manager. Cannot wait to return and enjoy the pleasure of the hotel and staff, Dear guest Denise126, First of all, I would like to thank you for choosing Gran Meli Palacio de Isora for your holiday in Tenerife. Open daily. Took this up with the Manager she said they were running a business and thanks for bringing it to her notice. Kind regards, Manuel Barrios, Guest Experience Manager. Indulge in an oasis of peace on the coast of Tenerife and savour life's little pleasures. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. , High-speed internet access I opted for half board and was not disappointed. 12,387 reviews. off. Transfer takes about 35mins with first drop off / last pick up in the coach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It would be a pleasure to welcome you again to our resort. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. It is a proud for us to know it is your 9th visit in four years. In addition we genuinely appreciate your kind words about our staffs aim and entertainment.We are looking forward welcoming you back for your next holiday.Kind regards,Manuel BarriosGuest Experience Manager. Gran Melia Palacio de Isora: Lovely week - See 12,434 traveller reviews, 8,521 candid photos, and great deals for Alcala, Spain, at Tripadvisor. A jewel of a resort just four hours from the UK. Arrived Sunday for 10 days all inclusive. On the Beach Limited is an Accredited Body Member of On the Beach Travel Ltd (ATOL number 11549). Visitar sitio web del hotel. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. The food is exceptional with so much choice. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We are looking forward to welcoming you again soon for another amazing stay with us. 2023 Travelscape LLC, An Expedia Group Company. Reservations are required. Gran Melia Palacio de Isora Resort & Spa is a massive five-pearl resort with 579 guest rooms, suites, and villas spread across a gorgeous, ocean-facing property in the quiet community of Alcala. ##. The service on the sunbed has a cost of 3 euros from the third order, which it is specified at the brochure.Our main aim is our guests hapiness so we woulbe be more than happy to assist you with anything you need during your stay.We remain at your entire disposal.Best regards,Manuel BarriosGuest Experience Manager. Guest Experience Manager. It was nice to see the hotel having green days where you can opt out of having your room cleaned and you can get 20 euro's added to your bill for spending elsewhere, very good idea. Foarte bine. Yes, paid private parking on-site is available to guests. Gran Melia Palacio de Isora: Paradise: live music, great food, amazing staff - See 12,435 traveller reviews, 8,521 candid photos, and great deals for Alcala, Spain, at Tripadvisor. At both the Ocean and Oasis restaurants we were limited to 2 pages of the menu. Although we make no difference between every customer we receive in our hotel and we try to give the best service no matter the tour operator-, it is true are room specific contracts. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. BRILLIANT. The food was amazing, the entertainment and facilities was excellent, the greenery and gardens were beautiful, and it had an amazing lake filled with all different fish which our daughter loved to watch. In the Guia de Isora area on Tenerife's west coast. Immerse yourself in calmness at the vast lagoon pool whilst soaking in the stunning views of the far-reaching . The food was delicious and grand, and so much choice and options, 6 high end restaurants to choose from for evening dining, and the buffet for breakfast was excellent. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Avenida Los Ocanos s/n, 38686 Alcal, Spania - Locaie excelent - arat harta. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. The spa is open daily. A fee applies for early check-in. After completing your reservation, you will receive a confirmation email with the exclusive advantages that you can enjoy depending on the hotel booked. We have stayed in many five star hotels in Tenerife but no other hotel has managed to match the Gran Melia in terms of facilities and service and as a result it has become our favourite hotel in Tenerife. Hotel. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. Are pets allowed at Gran Melia Palacio de Isora? Would have been nice for the Thomson staff to greet us and explain a little, but then I guess with people arriving at, Iberostar Grand Collection Hotels in Tenerife, Hotels near (TFS) Sur Reina Sofia Airport, Hotels near (TFN) Norte Los Rodeos Airport. Dear guest zohebb135, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday and for sharing your review through TripAdvisor. The Beach Project just outside the Hotel is now on Target for completion in Dec. the Red Level Gardens have been improved to include private Spa Cabins, new Double Loungers and a Bar. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Constructed around a fountain-filled courtyard that makes you feel as though youre breakfasting in Barcelona before spending the day pool-side. We are looking forward to welcome you back to our resort again soon. All rooms offer a living room area with a sofa bed, a private balcony or terrace, one king-size, a satellite/cable TV, special individual reading lamps, a minibar, a safe, individually adjustable air conditioning and high-speed Internet access. And all staff at the many wonderful restaurants. Maybe perhaps do something for the ones who are a little younger would be my suggestion, the hotel was very clean and well kept, The, staff at the hotel were amazing, they were really helpful and super lovely to our daughter and made a fuss of her. Claim your listing for free to respond to reviews, update your profile and much more. Kind regards, Manuel Barrios Guest Experience Manager, Excellent luxurious high quality hotel, so grand and beautiful, highly recommended. A few minutes' walk from Alcal village, with its tapas bars and cafes. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. Dear Mrs. Yoshipup: First of all, thank you so much for selecting Gran Melia Palacio de Isora for your holidays, it is a big pleasure to read this wonderful opinion about our hotel. They booked tables when they wanted and got rooms where they specified. The Gran Melia in Tenerife was absolutely beautiful. Fabulous hotel, immaculate and Im fussy. A children's pool, a health club, and a spa tub are also featured at the luxury Gran Melia Palacio de Isora. . This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. Best greetings. Avenida Los Oceanos S/N, 38686 Alcal, Gua de Isora, Tenerife Espaa. But ATOL protection does not apply to all holidays and travel services listed on this website. Iberostar Grand Collection Hotels in Tenerife, Tenerife Adults Only and Adult Friendly Hotels, Hotels near (TFS) Sur Reina Sofia Airport, Hotels near (TFN) Norte Los Rodeos Airport. Huge complex;luxurious yes but too big and too impersonal.My wife and I paid 3000 for 10 days all inclusive. We are looking forward to welcome you in a near future and we remain at your complete disposal.Kind regards,Manuel BarriosGuest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view.Our room was great, really spacious with a big bed and huge jacuzzi bath. The recreational activities listed below are available either on site or nearby; fees may apply. Our thanks to the wonderful Beatriz and her team at the Agave restaurant (Teresa, Alba, Lorenzo, Moses, Jose Luis, and Jean Carlo). The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. 12.434 opiniones. All Inclusive Weddings; Dream Wedding Ideas; Small Intimate Weddings; Beach Weddings; See more questions & answers about this hotel from the Tripadvisor community. See 12,435 traveler reviews, 9,128 candid photos, and great deals for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, Villa del Palmar Beach Resort Cabo San Lucas, SureStay Plus Hotel by Best Western Billings, Villa Aura, a beautiful home located in a natural setting, Stunning Playa Blanca Villa | 3 Bedrooms | Villa Valhalla | Private Pool | Stylish & Brand New, Waterpark Hotels and Resorts in Sheboygan, Qatar Airways Doha (DOH) to Harare (HRE) flights, Turkish Airlines Toronto (YYZ) to Kathmandu (KTM) flights, JetBlue Airways Los Angeles (LGB) to Sacramento (SMF) flights, Delta Denver (DEN) to North Charleston (CHS) flights, Malaysia Airlines Singapore (SIN) to Sepang (KUL) flights, American Airlines New York (JFK) to Beijing (PEK) flights, Alamo Rent A Car Destinations In United States Of America, Budget at 3290 Leonardtown Road Waldorf Maryland USA, Fox Rental Cars Car Rentals In Palm Beach Intl, Parking: Self parking available for a surcharge, Wheelchair accessible (may have limitations), Pets: EUR 30 per pet (varies based on length of stay), Maximum 1 per room (weight limit: 22 lbs per pet), Service animals are exempt from fees/restrictions, Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children, Pet fee: EUR 30 per pet (varies based on length of stay), Early check-in is available for a fee (subject to availability), Late check-out is available for a fee (subject to availability), Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife, Gran Meli Palacio Isora Hotel Guia de Isora, RedLevel At Gran Melia Palacio De Isora Guia Tenerife, Gran Meli Palacio Isora Resort Guia de Isora, Gran Melia Palacio de Isora Guia de Isora, Gran Melia Palacio de Isora Resort Guia de Isora. Free WiFi. Please see our booking conditions for further information or for more information about financial protection and the ATOL certificate go to www.caa.co.uk. Visit hotel website. Event space at this resort measures 12917 square feet (1200 square meters) and includes conference space. Cant wait to go back. From Best regards, Manuel Barrios Guest Experience Manager, Paradise: live music, great food, amazing staff, A jewel of a resort just four hours from the UK. Dear Guest 681shivp, Thank you for your preference in selecting Gran Meli Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. Book Gran Melia Palacio de Isora, Alcala on Tripadvisor: See 12,436 traveller reviews, 9,139 photos, and cheap rates for Gran Melia Palacio de Isora, ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. Best greetings, Hotel is WOWbut service and food not consistent. Taxes and fees that are shown are estimates only. The natural beauty of Tenerife combined with an intense passion for service in the most superior luxury hotel on the island. Chambre / par nuit. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Posted by a verified traveler on May 6, 2009. Double bed or two single beds. Hotel Gran Melia Palacio de Isora. Manuel Barrios, Otros at Gran Melia Palacio de Isora, responded to this review. The main buffet pangea was better this time with warmer food, better service, and the other restaurants are still good but service dipped a little in the popular italian. As we arrived around 6.30pm, we kind of had to fend for ourselves and find our way to the restaurants and bars. We need both a check-in and a check-out date to check availability. Fees and deposits are subject to change and might not include tax. Also you may rest assured that I will forward your kind compliments about our service of excellence to the rest of the team, who will be glad to know that our aim to service was appreciated. It is the staff and the music that make this hotel so magical. Gran Melia Palacio de Isora: Unglaublich, wie 5 Sterne und hoher Preis einen in die Irre fhren - Auf Tripadvisor finden Sie 12'437 Bewertungen von Reisenden, 8'533 authentische Reisefotos und Top Angebote fr Gran Melia Palacio de Isora. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure experience. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. As you know our principal goal is to give you our best service, make your stay exclusive and unforgettable. Please note that the payable Baby Club is for children ages 8 months to 5 years. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, staff service, as well as on our gastronomic offer. We met numerous couples who paid 150 pounds more than us and went direct. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. From My fiance treated me to a weeks stay at this hotel, and I've got to say, it's the best hotel I've ever stoped at, and that's the honest truth, the service was exceptional, every time we walked past a member of staff, they went out of their way to make us feel welcome. Please enter your travel dates like this: mm/dd/yyyy. Send me emails with travel deals, special offers, and other information. La Terrace in the Red Level is exc. The exchange cleaning for 20 euro credit worked well, cleaned every other day and i had a cocktail a day(i dont do wine). Does Gran Melia Palacio de Isora have airport transportation? Make the most of the gym and spa tub, and relax with drinks at one of the 2 poolside bars. And. Just in front of the RedLevel at Gran Melia Palacio de Isora is the black sand beach of La jaquita. Kind regards, Manuel Barrios Guest Experience Manager. Particular thanks to Iago (hope Ive spelt his name correctly), who is our childs superhero. At Gran Melia Palacio de Isora, you can spend time at the beach sipping drinks, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. Guests can enjoy drinks at the bar. Nami, a restaurant with different Asian . Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. In addition we genuinely appreciate your kind words about our staffs aim and entertainment. Staff are incredibly hard working, professional and helpful. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Guest Experience Manager. The team at the Kidz Club are amazing. We would like to say a big thank you to MARTA GARCIA who kindly arranged to courier a key back to the UK we had left in the room. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. Reservations are needed for massage services. You're getting the lowest possible rate We Promise Opens in a new window. Fab hotel, outstanding staff, yummy food. . Cannot be more then 28 days between check-in and check-out dates. There are 7 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. The new beach which is taking shape will be very nice for those that don't want to sit around the pool area. 48 m. Gran Melia Palacio de Isora is 23.4 mi (27-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property. The Spanish sun cannot compete with the warmth of those working at the Melia Grand; their welcome and hospitality was world-class and one of the main reasons why we are determined to return. Front desk staff will greet guests on arrival. Lovely rooms but most Thomson rooms face the road and not the sea. Walked along the seafront into Alcala easy walk from the gardens or the hotel reception. Thank you to Gran Melia for a wonderful stay. Offer subject to availability on a number of rooms at Gran Meli Palacio de Isora. Guests have access to all hotel . Facilities are excellent, entertainment very good and the staff were outstanding. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Cant wait to go back. Flat-screen TV. Its neoclassic style is in perfect harmony with its surroundings and encloses in its interior a wide range of services and facilities designed to satisfy the most demanding holiday makers and all guests who are searching for an unforgettable experience. Are there opportunities to exercise at Gran Melia Palacio de Isora? We truly appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor as we constantly strive to exceed our guests expectations of service and it is always satisfying to hear that these efforts are noticed. Your comments will help us with our continuing effort to assure our Guest Satisfaction. 232, Up to Waiters and waitresses taking orders with no service charge. Adventurous travellers may like the volleyball, Pilates and aerobics at this resort. Please check you have entered your email address correctly. . Own or manage this property? So accommodating for families with young children. Find out why you can book with confidence here. Cuisine. Dear Guest Mkearn3,Thank you for choosing Gran Meli Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor.We are more than pleased to know that you enjoyed the time spent at our resort and it is always wonderful to read such positive feedback, which serves as a great motivator to our team. 23kg bags. RedLevel at Gran Melia Palacio de Isora offers one exclusive RedLevel pool and the unforgettable experience of Spa by Clarins, a SPA & Health Centre. Our mini bus driver was waiting for us at the airport and within half an hour we were there and WOW. Ive never heard so much live music played so beautifully- a jazz saxophonist at sun up, a classical guitarist or violinist at sun down! . The reception looked awesome, if not a little intimidating on just how nice. Are there opportunities to exercise at Gran Melia Palacio de Isora? Is parking available at Gran Melia Palacio de Isora? Best greetings, Need to sort out foldout bed, tlc on pirate pool but other than that great, Third visit and we really enjoyed it. (you also don't get the associated noise from the above floor, so for us would recommend top floor.) Wouldnt hesitate to recommend. So just to let everyone who reads the reviews be careful of hidden charges even though its all inclusive. It is a pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important goal. This hotel offers two a la carte restaurants within the RedLevel area and five a-la-carte restaurants and one buffet restaurant in the main hotel. Savour the eternal spring at the foot of Mount Teide - 5-star luxury resort on the boardwalk - Located close to Alcala Beach and Los Gigantes Marina, Gran Me. Indulge in a hot stone massage, aromatherapy and hydrotherapy at Spa by Clarins, the on-site spa. The all inclusive is AMAZING there are 8 restaurants in total and if you book the red level theres a beautiful french restaurant included where you get everything from steak to duck and more. Open select days. It shows them that their passion and efforts to provide exceptional service are appreciated by those who receive it. Restaurants Many reviewers on tripadvisor have noted that it is difficult to reserve a table at some restaurants (particularly the Italian), however we did not face this problem as prior to visiting we booked each night through guest services. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. Ranked #2 of 3 hotels in Alcala and rated 4.5 of 5 at Tripadvisor. We are pleased to know that again, you have enjoyed our facilities and service. Claim your listing for free to respond to reviews, update your profile and much more. Gran Melia Palacio de Isora: Not true all inclusive - Read 11,888 reviews, view 7,930 traveller photos, and find great deals for Gran Melia Palacio de Isora at Tripadvisor. And to Roberto at Nami restaurant who was amazing at accommodating us. 2 gripes are fold out bed was horribly uncomfortable . Nami Restaurant is still superb value at 80eu for 2 courses & 4 glasses of wine, Duo at 160eu for food is over priced. Gran Melia Palacio de Isora has everything your need to make your next holidays an unforgetable experience. Spent relaxing days by the adult pool. What are some restaurants close to Gran Melia Palacio de Isora? Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, dream about relaxing in one of our pools and delight your palates in our wonderful restautants. more. Save. Stay safe whilst you travel: For the latest foreign travel advice visit - www.gov.uk/foreign-travel-advice and click here for our travel updates. If you do receive an ATOL certificate but all of the parts of your trip are not listed on it, those parts will not be ATOL protected. And its great to know that when you book a package holiday (including a flight) through On the Beach, every part is financially protected by the ATOL scheme. Check in very speedy and a warm reception. Kind regards form Tenerife, Manuel Barrios Guest Experience Manager. Prices and availability . Gran Melia Palacio de Isora: Amazing hotel - our favourite hotel in Tenerife - See 12,435 traveler reviews, 8,521 candid photos, and great deals for Gran Melia Palacio de Isora at Tripadvisor. The food was delicious and grand, and so much choice and options, 6 high end restaurants to choose from for evening dining, and the buffet for breakfast was excellent. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates), Guests must contact this property in advance to reserve cribs/infant beds, This property uses a grey water recycling system. more. This is a top tip for parents The pools are cold in the mornings and. Best regards, Manuel Barrios. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. We have booked this hotel almost every year for many years (as a couple and with children), and even during covid the standards remained consistently high. Enjoy the 2 outdoor tennis courts and perks like free WiFi. All with fabulous wine. We remain at your entire disposal. Other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center. Share. Tubbataha Reef Marine Park *Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. all staff at the many wonderful restaurants. Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with laptop-compatible safes and bathrobes. ## Please note that this listing is for the Adults Only 16+ section of the hotel, the remaining section of the hotel is not Adults Only. We are looking forward to welcoming you again soon for another amazing stay with us. Kind regards, Manuel Barrios Guest Experience Manager, We recently stayed here with our two year old daughter, we had a master suite with a side sea view. There are more places to choose from in the, gran melia palacio de isora hotel alcala, gran melia guia de isora, palacio de isora gran melia, Avenida Los Oceanos S/N, 38686 Alcala, Guia de Isora, Tenerife Spain. Does Gran Melia Palacio de Isora offer any business services? Hotel public areas really are of a very high standard, fountains, nice grounds etc.. Would recommend booking Bali bed around the pools.