The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. I had a wonderful experience purchasing my used vehicle. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. They have hidden fees. Merlex - the masters of bait and switch. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Great deal, I thought. I was scared that they will break my doors, windows and home stuff. https://www.merlexautogroup.com Safety status. How those businesses take care of those complaints is what separates good businesses from the rest. He replied "just let me know what the issue is and my mechanic will take care of it." 192 were here. After that call, employee Sid gave me Bill of Sale. Price of the car is $14,966. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Case Summary. Can be upwards of $3000.00 On top of vehicle cost. And of course, they tried to up sale me another auto on the lot. Than hung up on me. Copyright 1997-2023, Ripoff Report. It may not be copied without the written permission of Ripoff Report. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Easy, done. They are hard to deal with and VERY unprofessional!! The final on road price was 10K higher. All business will get complaints. Be kind to yourself and spend your hard earned money elsewhere. He spent 75% of the time i was there with me. Advertisers above have met our Specialties: High End Used Car Sales. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I returned home by my car. Great deal done. which was weird because I dropped of the car. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. FRAUD ALERT:. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. 1105 N GLEBE RD, ARLINGTON, VA 22201. Merlex Auto Group. Before leaving, Ray gave his number, stating "Any issues, just let me know! There is a second line of financing exists. If I could give this business zero starts, I would. There was a problem with your loan.". Buy at your own risk!! He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. I will never ever go back to Merlex Auto group. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Please teach how to cancel this Certificate of Title. Arlington, VA. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Always go with your gut feeling! As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Fast service. Terrible experience with them. You name it they have it. Got in contact with Julian shortly after the price dropped. I contacted Capital One to look into this loan! We left negative reviews of our experience. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. They said that everything was already discussed and I should just sign what was discussed. Who is ED Magedson - Founder, Ripoff Report. Directions BBB Business Profiles may not be reproduced for sales or promotional purposes. High End Used Car Sales. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. MYWOT. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Why Ripoff Report will not release author information! We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! View all hours. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Wondering if a report is missing? Almost half have been Mercedes and BMW's which is what we were looking at. Hiding negative complaints is only a Band-Aid. Salesperson Zaki Hairat drove the new car to my house. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. "Walii"!!!! Purchased 2015 ******** **** ***** July13 2020 during COVID. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. He was very knowledgeable, thorough, kind, and most importantly very honest. They definitely give you the star treatment here! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. File your review. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. All rights reserved. Wasted a trip out to Arlington. February 2022 check engine light comes on again. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. i brought it in the next day and showed Ramil. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. I drove far to get the vehicle I wanted. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. 4. Sadly, the first salesperson advised me that the vehicle was sold the next day. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Merlex Auto Group. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Error in sending request, please try again. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. The manager Walter prepared Purchase Documents set. Corporate Advocacy Program: How to repair your business reputation. This rating includes all dealership reviews, with more weight given to recent reviews. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. WOW that's great service, I expected a ride not to be taken for a ride. strict standards for business conduct. 72 Verified Reviews. Beat local competitors. We were going to drive 2 hours together to see them. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Unlawful and unprofessional. The owner Ray should NOT BE TRUSTED. Learn more about Birdeye, Trust Economy: Why Google and Birdeye Are Against Review Gating. Ass Fks, Stay Away! 6. (I checked it by calling to Arlington police department). 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. I bought c300 Benz and I love it. You are absolutely right that we should have done a better job of following up with you properly. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. BBB Business Profiles are subject to change at any time. Caution!! Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. pay could be better. Write a Review. Dominate search results. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. I had told them that I was interested in one car and my daughter was interested in another. Merlex Auto Group Sales Position. DO NOT TRUST RAY! Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. I was looking for a pre owned vehicle with low mileage. BBB is here to help. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Copyright 1997-2023 Ripoff Report. THIS IS FRAUD! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. I contacted "Walter" who quickly asked "when can i come in? I was told the truck "was in the shop" to get a sun roof motor replaced. Thank you for bringing this to our attention. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Has your experience with this business or person been good? Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. THAT NIGHT, lights appeared in the dashboard. Initially I showed him a car that Id settle for but wasnt in love with. Was sold a car with a bad engine! Get the inside scoop on jobs, salaries, top office locations, and CEO insights. they are not trustworthy! Upon arriving at the dealership, the scene was a little chaotic and unorganized. All Dealer Home Services must comply with state or local ordinances. I purchased a car from here 2 DAYS ago! I highly suggest, next time you spend over $10, you get yourself a keeper. Easy Apply. Advertisers above have met our Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife We're all concerned about COVID-19. They told us the car was on the lot, but upon arrival, the car was no longer at their location. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Good. Employer est. Or at least Bill of Sale. Established in 2014. Tell us has your experience with this business or person been good? I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. I Talked with a sales person who handed me the set of keys and walked away. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. Sales (571) 200-0879. Why is this public record being published online? For important participation details and mileage limitations, please ask your dealer. Grace told me to contact Mike ASAP so I did. The process was stress free and pleasant. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Was clean and in great condition. That's the way you make sales and retain satisfied customers!!!!! Latest check. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. 1 mile away. I was contacted, via e-mail once, and once only!!!! i texted him to see what was the hold up he told me to "contact Walter". I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Walter gave me the discount I needed to secure the purchase. 7. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Ally bank gave me the reference number. 5 hours later I received a random text from a different sales rep asking how my test drive went. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Website. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! 1. if you can, stay away from these frauds! Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. REBUTTAL BOX I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Dear Mr. Bill, The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. 10 stars!!! Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Those sold cars are still being advertised. Estimated amount consumers saved since 1997: $15,590,010,907. 1105 N GLEBE RD, ARLINGTON, VA 22201. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Consumers want to see how a business took care of business. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. So now Im paying for car thats just parked! Save. Blame yourself! 5. 40 minutes later I completed a fiancial form. Its HIS car, not mine. This time I decided to take to ******** dealer. Also he said that the total due is about $27,000. Verify to immediately update business information, respond to reviews, and more! Called in. This was the most stressful experience I've ever had buying a car. I have brought this up to my team and we will be working on improving our sales experience. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Completely Dishonest and Fraudulent!!! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Get more reviews from your customers with Birdeye. The cherry on top is the wash and detail they provide as you are preparing your paper work. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Making you a happy customer is not their goal!! Sales. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Even called me several days later to say car was there, but you told me wasnt before. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. How those businesses take care of those complaints is what separates good businesses from the rest. I dealt with the GM, Walter. YOU HAVE BEEN WARNED! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We analyze millions of used cars daily. Life's too short, are keep it up and yours will. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. BEAUTIFUL CAR WITH LOW MILES! Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? Absolutely incredible!!! 1105 N Glebe Road, Arlington, VA 22201. It's been two days, I have not heard from him since. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? There is no any information about this second line of financing. If you do not agree with these terms, then do not use our website and/or services. Ford F150 was advertised at $24,277. The second bank is ALLY. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Start the purchase online and the dealer will deliver the car and the paperwork to you. I visited dealership MerlexAutoGroup. I visited Arlington Police Department. This is IMPORTANT! UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Court documents are not available for this case. I agreed. 1105 N Glebe Rd 3.7. I continued to call, he would not respond yet he was completely available prior to selling the car. Domain Created. Job. File your review. 1105 N Glebe Rd Arlington, VA 22201. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. Used Cars for Sale. No problem I was told. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! They gave me a different one that needed new Brakes and tires. Safe. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. Very unorganized and fake professional. Should they have been honest? Another car stalled out and wouldn't restart within 50 feet of the lot. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. She indicated she would get with him to check the status. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. From this document I defined the total selling price for the car. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. BBB reports on known marketplace practices. Who is ED Magedson - Founder, Ripoff Report. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. we have that vehicle on the lot and come and talk to Jessie. Specialties: High End Used Car Sales. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Write a review. Please teach me how to make the bank stop frightening me. I ha ve never met Walii before this day! Want to share your experience with this dealership? Sales: (703) 685-9312. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Jason and Walter treated me with kindness and respect. JULIAN TOOK VERY GOOD CARE OF ME. We've either got it - or we can get it. He told me yes! It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into!
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